Posted 14-05-2009
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Your Business
by Paul Wright

Business coaching exposed

Part 3 - misconceptions and the truth that others don’t want you to hear

Today we continue with another article in this series. I trust it will help you clarify your thinking on the value of external coaches and consultants.

Misconception # 5:  I am “too busy” already and I can’t find the time to do what’s necessary to justify the investment

This is a common misconception.

Time is our most precious resource since once we have “spent it” we can never recover/recycle or regain that time again. We all have the same amount of time each day. Yet some people are able to create fortunes, make a huge impact on their society or otherwise move powerfully forward towards their destiny, whereas others almost limp along, struggling from week to week, month to month or year to year with nothing much happening. 

Which group do you fall into? Why? And what are you going to do about it?

Do you really know where you spend your time? Why don’t you keep a log of your time for two weeks - I guarantee it will be revealing. 

You see, many business people are trying to wear too many hats because they are afraid to “lose control” and have never learnt to properly delegate and systematise their business.

Research tells us that the typical business person “loses” between two and four hours a day by loss of focus, distractions, crisis management and doing low value activities that others could be paid to do or that could be outsourced.

What about you?  Now come on be honest. 

It’s not really about a lack of time – it’s about how you best use the time you have.

I put it to you that if you were more focused, delegated properly, outsourced tasks where appropriate, you could find the time to work on your business and not in it and still be home in time to have dinner with the family and play with the kids (or do whatever it is that is your burning passion more often).

Research tells us that a business owner/senior manager can recover between one (1) and four (4) hours of productive time per day using the correct systems and by taking a fresh look at things. What could you accomplish with an additional one to four hours per day? Would you move closer to your desired goals?

Misconception # 6:  My business is unique and different and therefore how could you possibly help me?

Yes it is true that all businesses have (or at least should have if they are to be sustainable in the longer term) a unique selling proposition (USP) or unique buying advantage (UBA). 

Yet many businesses cannot articulate what theirs is. Can you?  And please don’t waffle on about we offer good customer service. I mean if I was talking to your competitor what are they going to tell me (that they offer “shocking” customer service, I don’t think so!)  Good customer service is NOT a USP – it is a basic requirement to begin to do and retain business.

But I digress …

While your product and service offering may be unique, better and/or different that does not of itself guarantee you business success. 

And while you and your team may be experts technically in your specialised field, the fundamentals of business are the same whatever the business.

The foundation of all business is “nothing happens until someone sells something.”

So, for instance, are you a master at sales? Are you confident that your sales people (and we are all sales people – just some people don’t recognise it, to their detriment) are achieving the optimal conversion rates from enquiry to appointment to presentation to business written? Do you have a systematised word-of-mouth marketing program in place?  Are you communicating regularly with your past, present and future customers?

Perhaps you have learnt through the school of hard knocks and you may even have a formal education in your particular area of expertise. 

However, I can confidently say that unless you have deliberately studied and mastered the art and science of sales you and your business are leaving sales dollars on the table. 

For example, accountants are typically not very good at sales and as a result their accounting practices although successful can often be running below optimum profitability because sales and marketing is not an area that accountants are typically skilled in.

[Note: I could have used any profession/trade as an example here – however I chose to use accounting since I am an accountant and member of CPA Australia, yet I have had to deliberately educate and nurture my sales and marketing skills over the last 20 years. My comment is not to make accountants wrong but rather an observation of what typically is.]

On that basis the right business coach or consultant will help you properly diagnose issues within your business and then make refinements which of themselves may not seem huge yet their collective impact can be massive.

For example we at The Right Team talk about the 5% formula which in essence states, if you tweak three (3) particular aspects of your business by 5 per cent you can improve the NET PROFIT by over 61%.

Like to know what three aspects of your business so you can increase your net profit by over 61 per cent?  See if you and your business meet our minimum criteria to be considered for selection as one of our clients. The criteria is listed in the following FAQ on our website

http://www.rightteam.com.au/FAQRetrieve.aspx?ID=27975&Q=

Then and only then contact us for your confidential conversation for possibility.

Join Our Team – calling for Expressions of Interest

We are continuing to expand and are looking quality people to join our team.

You can work from home or existing commercial space (your choice).

A range of opportunities exist to suit different people and their circumstances.
Some require little or no investment while others require an investment.

If you:

• Are looking for a change of career (by choice or as a result of redundancy)
• Feel tired of others looking at you as if you have reached your use by date
• Wish to make a worthwhile contribution to the SME business community in Australia, New Zealand or North America
• Have middle to senior management experience and want to leverage the skills you already have (and learn new ones)
• OR are a young person with big dreams/aspirations and want a vehicle that can help you reach them AND you are willing to learn new skills
• Are a person of unquestioned integrity and ethics (we will do background checks)
• Are accustomed to earning between $100,000 p.a. through to $300,000 p.a. (and more) or believe you are worth this and are willing to prove it!

Then drop me a line with your name, contact details and your resume in the first instance and I will be in touch for an initial confidential chat.

PS: If this profile does not fit you, then perhaps you know someone it does. Why not do them a favour and forward them this article.

 

This column was written by Paul Wright respected businessperson, writer and business growth specialist. Paul is a Director of The Right Team Business Growth Specialists and also the Results In Business Institute Visit our websites www.rightteam.com.au ; www.ribi.biz ; www.zapauctiondeals.com : Tel: 1300 66 44 89 (Australia) or + 61 2 4862 5015 (International)

 

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